Contact Gentle Giant Brands
Have a question about a product, personalization, sizing, shipping, or a custom request? We would love to hear from you.
Gentle Giant Brands creates personalized comfort products inspired by Zeke, our chocolate Newfoundland, and made for dog owners who want something meaningful, cozy, and customized for the dogs they love.
Use this page to contact us about:
Product questions
Personalization questions
Dog name spelling or custom wording
Shipping and order questions
Gift ideas
Wholesale or partnership inquiries
Problems with an order
Custom product requests
Before submitting your order, please double-check the spelling of your dog’s name or custom wording. Personalized products are made specifically for each customer, so spelling matters.
Customer Support
Email: support@gentlegiantbrands.com
Response Time
We do our best to respond within 1 business day. During high-volume periods, please allow up to 2 business days for a reply.
Thank you for supporting Gentle Giant Brands. We cannot wait to help you create something personal for your dog.